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Fire Protection Equipment

The refill certificate stays on the customer’s record, with its expiration date and a reminder before it lapses — and the next visit is already on the calendar.

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develop-erp — work order 41822 › cost
order closed · 04/21
OrderDocumentsItemsOperationsPO/MROutside processingAllocationInvoice
Where the cost came fromwork order 41822 · 40 parts
Material issued$18,420
14 requisitions · lot and cert
Logged labor$11,960
135.5 h across 3 operations
Outside processing$4,980
heat treat · 1 invoice
total order cost$35,360
sold for$52,800
order margin33.0%
$17,440 in profit
Hours by operation
010Cutting18.0 h
020Machining86.5 h
030Grinding31.0 h
Total logged135.5 h

The real cost of one order, broken down.

Develop Drive with the company’s folders and files by type, owner and date; beside them, a PDF quote showing who has access and its links to customer, quote and sales rep.

Fire Protection Equipment

The modules that matter here

  • Projectsthe recharge order moving through the shop’s stages, with the real cost at the end
  • Filesthe report stored with expiration date, person responsible and an alert before it expires
  • CRMthe next recharge booked as a task — the return visit that pays for the year
  • Invoicingthe recharge service invoice and the extinguisher product invoice, in the same place
  • Shippingdelivery route and a delivery receipt signed on the customer’s phone
  • Salesthe loaner extinguisher recorded as a loan, kept apart from sales

A day in this industry

The customer’s due date lives in a notebook

The recharge report is printed, handed over and forgotten. When the customer asks for a copy, someone redoes it.

The loaner extinguisher left at the customer’s site during the recharge isn’t written down anywhere.

With Develop

Today’s service already books next year’s sale

  • The recharge becomes a work order for the customer
  • Materials go out counted
  • The report has an expiration date and an owner
  • The delivery comes back signed and the return visit is scheduled
What a recharge company needs from a system

Recharge shop

  • A work order per customer, with your shop’s stages as columns
  • A material requisition for each order: agent, parts and accessories
  • The real cost of the recharge next to the amount charged
  • A history of who changed the order, with the value before and after

Reports and expiration

  • Reports and certificates attached to the order and to the customer record
  • Controlled documents with expiration date, person responsible and expiration alert
  • Copies found by customer name, not by folder
  • The report sent by email or messaging app straight from the drive

Customer return visits

  • The next visit booked as a task, with an owner and a date
  • Overdue tasks in red on the salesperson’s calendar
  • Customers who stopped buying, in plain view on the accounts dashboard
  • Renewal proposal as a PDF, in your company’s template

Two invoices, one system

  • Service invoice for the recharge, in your city’s format or the national standard
  • Product invoice for the new extinguisher, the sign and the hose
  • The loaner extinguisher recorded as a loan, not as a sale
  • Receivable installments created from the authorized invoice

Visits and delivery

  • The day’s delivery route planned on the map
  • Delivery receipt signed on the customer’s phone, through your company’s own messaging account
  • A delivery slip when the shipment doesn’t carry an invoice
  • A record of who delivered, when, and with what notes

The modules that matter here: Projects, Files, CRM, Invoicing, Shipping, and Sales.

How many of your customers are due for a recharge next month?

See the system with my own data

A reply by email within one business day, from a person on our sales team — not a bot.

FAQ

Type your question and press Enter: the answer opens right below, in the list.

Does the system alert me when each of my customer’s extinguishers is due?

Not extinguisher by extinguisher. The alert works per document: the recharge report sits in the customer record with an expiration date and a person responsible, and you are alerted before it expires. Individual tracking of each cylinder — serial number, seal, date of the next hydrostatic test — isn’t built in, and we’d rather tell you that now.

I receive a hundred extinguishers from the same customer. Do I open a hundred orders?

No. The order is for that customer’s service, with the quantity. When it makes sense to split — a building, a branch, a type of equipment — you create child orders, with their own numbers and the same origin.

A recharge is a service, a new extinguisher is a product. Does it all come out of here?

It does. The service invoice is issued in your city’s format or the national standard, and the product invoice is created from the sales order — the same customer record, with receivable installments coming from both.

What about the loaner extinguisher I leave at the customer’s site?

It goes out on a loan-type order, kept apart from sales, under the customer’s name. Whoever handles the account sees what is there before booking the next visit.

Does the system issue documents for the Fire Department inspection?

No. Fire prevention plans and inspection documents stay with your company’s licensed technical lead. What the system keeps is the report you issued, attached to the customer, with its expiration date.

My technician does inspections at the customer’s address.

The visit goes on the calendar as an appointment with the customer, with date, time and notes — including by voice dictation, for whoever is inside the building. Whatever needs to go back to the shop becomes a work order.

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